Our Process

Together at the table

Through a thoughtful and collaborative process, we take your insights, your goals, the available data, and our knowledge to arrive at the best solution for your business and your stakeholders.

 A heart icon of non profit organizations


 A feather icon of indigenous organizations

First Nations

 An apple icon of education organizations and corporates


 A chart icon of companies and business corporates

Small-Mid Business

 A green energy icon of energy companies

Green Energy

 A law icon of law and regulation organizations and corporates

Law & Policy

Our Expertise

We work
across different

We build websites for businesses and organizations providing excellent services to their communities.

Our process

Our roadmap to success

Every project is a journey and while we might diverge down a different path when necessary, for the most part this is how we take on the adventure of creating your website.

  • 01

    Discovery & Research

    Our favourite part of the process: getting to know you! We’ll ask you a million questions to understand your goals and needs; We’ll also analyze all the available information & data about your existing website, your business and your website users.

  • 02

    Information Architecture
    & Content Strategy

    In this phase we’ll figure out what you want to say, how to say it best for your audience, and how to organize the information on your website to meet your goals.

  • 03


    Once we know how the information will be organized on the website, we’ll explore how we can make the website communicate effectively and serve your business needs.

  • 04


    During this process we’ll take your beautiful designs and convert them into clean code. We’ll put as much thought into how to improve your own experience as the content manager of your website as we will on your visitors’ experience.

  • 05

    Quality Assurance & Security

    We test our websites on multiple browsers, devices and ensure that they meet the required accessibility standards. We also ensure that your website’s data is secure and that your users can visit it safely.

  • 06


    We teach you how to use your website! Another of Jess’s favourite parts of the process! We built you something beautiful that reflects you and now we’ll teach you how to get the most out of it.

Let’s get started today!